Welcome to Velmora Perfumes. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
Velmora Perfumes is a premium fragrance brand offering perfumes for men and women. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Descriptions
We strive to ensure that all product descriptions, images, and pricing details are accurate. However:
- Minor variations in color, packaging, or fragrance perception may occur.
- Fragrance notes are indicative and may vary based on individual skin chemistry.
- We reserve the right to discontinue products at any time without notice.
3. Pricing & Payments
- All prices listed are in INR (₹) unless stated otherwise.
- Prices are subject to change without prior notice.
- Payments must be made in full at the time of purchase.
- We reserve the right to cancel orders in case of pricing errors or suspicious transactions.
4. Orders & Acceptance
- Once an order is placed, you will receive a confirmation email.
- Order confirmation does not guarantee acceptance.
- Velmora Perfumes reserves the right to cancel or refuse any order at our discretion.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location.
- Delays caused by courier services, weather conditions, or unforeseen circumstances are not our responsibility.
- Customers must provide accurate shipping details. We are not responsible for delays due to incorrect information.
6. Returns & Refunds
- Due to hygiene and safety reasons, perfumes cannot be returned once opened or used.
- Returns are only accepted for damaged, defective, or incorrect products (reported within 48 hours of delivery).
- Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.
Please refer to our Refund & Return Policy for complete details.
7. Intellectual Property
All content on this website, including logos, images, text, and designs, belongs to Velmora Perfumes and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Velmora Perfumes shall not be liable for:
- Any allergic reactions or skin sensitivities caused by fragrance use.
- Indirect, incidental, or consequential damages arising from the use of our products.
- Delays or failure in performance due to circumstances beyond our control.
Customers are advised to perform a patch test before regular use.
9. Privacy
Your personal information is handled securely and in accordance with our Privacy Policy.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.